ALFIT Co., Ltd. (hereinafter referred to as “We”) fully recognizes the importance of the privacy of all personal information of our customers at ALFIT HOTEL & BAR AKASAKA (hereinafter referred to as “Our hotel”), and hereby declares that we shall use such information appropriately.
We shall provide the “Privacy Policy” as described below when collecting personal information from or about our customers.
We shall comply with Act on the Protection of Personal Information of Japan, other related laws, regulations, guidelines, and this policy in obtaining, using, and handling all personal information of our customers.
We will use your personal information in the following cases.
● To accept reservations and provide services.
● To provide appropriate services for each customer.
● To respond to inquiries.
● To respond to requests for information materials.
● To send e-mail magazines. To improve services we provide
In addition to cases in which we have obtained your consent, we may disclose your personal information in the following cases: (1) when required by laws; (2) when it is necessary to cooperate with national or local government agencies or subcontractors that perform affairs prescribed by laws, and obtaining your consent may impede the execution of such affairs; and (3) when disclosing your personal information is necessary to protect personal lives, physical safety or property, and under such conditions when it is difficult to obtain your approval for disclosure in advance.
We outsource all or part of the handling of your personal information within the extent necessary to achieve the purposes of use described above. We supervise our subcontractors that handle your personal information as necessary and appropriate, to ensure that they manage personal information properly.
We may collect personal information in all aspects of our business activities.
This personal information may include the below information.
Your name, gender, address, and contact information.
Your personal characteristics, passport, visa.
Important dates such as birthdays, wedding anniversaries, and other special occasions.
Information related to your reservation, stay, or visit to our hotel.
Web membership information
Payment information including your credit card number or other card information.
Your preferences, marketing and communication preferences.
Your ratings and opinions about our hotel (if they can be determined or linked to you).
Other information that you voluntarily provide to us or that we obtain from third parties.
We may also collect the above personal information of the customers accompanying you.
When you access our website (the “Site”), we occasionally collect non-personally identifiable information about your use of the Site (“Other Information”), such as a list of the pages that you have accessed and the number of accesses to the Site. We use Cookies and other technologies to collect such information. Please see our Cookie Statement below for further details.
Establishment of Internal rules and regulations for protecting personal information
We shall establish internal rules and regulations for protecting personal information and clearly state our policy on the handling of personal information. We shall take strict measures against any leakage of personal information, and all employees are acknowledged of its importance.
Implementation of Safety Measures
To ensure the accuracy and safety of personal information, we implement security measures to protect personal information and strive to prevent any illegal access, and loss, destruction, alteration, or leakage of personal information.
In-house Education
We shall strengthen and conduct in-house education programs of protecting personal information for our directors, employees, temporary employees, and other personnel in charge of handling personal information, so that they can carry out their duties with sufficient knowledge.
We shall take appropriate measures in order to (1) protect collected personal information from any illegal access, leakage, alteration, or destruction, and to (2) keep personal information accurate and update as necessary. On this Site, to maintain the accuracy of the personal information sent to and received from customers via the Internet, reasonable measures are taken, including the encrypted communications by SSL (Secure Sockets Layer).
We shall retain your personal information solely for the period necessary to fulfill the purposes set forth in this policy and will delete it without delay after the retention period has elapsed or the purpose of use has been achieved.
This Site uses “Cookies” and “other technologies” (such as IP addresses, etc.) Through Cookies and other technologies, we and third parties obtain your certain online information. We use this information to analyze how customers use our website, to optimize the speed of our website display, and to send online behavioral targeting.
Cookies are small text files that are stored on your computer or mobile device when you visit a website. Cookies alone cannot track an individual record.
You may set your browser settings to block these Cookies (see the “Help” menu in your browser).
Other technical analytics: We collect information related to browser, location, and your access (date, time, pages viewed, etc.), etc. through Google Analytics that uses Cookies, and technologies that collect and analyze data about our web usage. The information collected, recorded, and analyzed by Google Analytics does not contain personally identifiable information at all. Such information will be managed by Google in accordance with its privacy policy.
If you are a web member, you may review and update the information you provided to us when registering at any time by signing in to your web membership/profile.
In addition, within the extent permitted by law, you may request (i) notification of the purpose of use, (ii) disclosure, (iii) revision, addition, or deletion, (iv) suspension of usage or deletion, and (v) suspension of provision to third parties (“disclosure, etc.”) of your personal data stored in our database.
Inquiries
Inquiries regarding handling personal information and requests for disclosure, etc., should be directed to the following:
ALFIT Co., Ltd
e-mail: info.alfit@alfithotel.com
Policy Change
This privacy policy is subject to change at our discretion.
Effective Date October 1, 2023